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Appeal Policy and Procedure
Courses with External Academic Partners
• Upon release of results, students may submit an Appeal Request Form together with the payment of the required fee to
Academic Department. Students are given 7 working days to submit an appeal after the release of exam results.
• The Academic Department must acknowledge the receipt of the Appeal Request Form within 3 working days and proceed
to submit the appeal to the External Academic Partner.
• All decisions made by the External Academic Partner are deemed final and subject to their appeal processes.
• The Examination Board reviews and endorses the appeal results before the Academic Department informs the students of
the outcome (to be done within 4 weeks from the date of the appeal).
• Should there be changes required, the Academic Department will make the necessary amendments to the results slip.
In-house Courses
• Upon the release of results, students may submit an Appeal Request Form together with the payment of the required fee
to the Academic Department. Students are given 7 working days to submit an appeal after the release of exam results.
• The Academic Department must acknowledge the receipt of the Appeal Request Form within 3 working days and proceed
to submit the appeal to the Academic Director.
• The Academic Director reviews the appeal and decides the validity of the appeal. If the request qualifies for an appeal, a
different marker will be deployed to re-mark the paper. Comments from the re-marking, must be stated in the Appeal
Request Form, which would be circulated to the Examination Board for their approval.
• All decisions by the Examination Board are final.
• The Academic Department will inform the student of the final decision within 4 weeks from the date of the appeal.
• Should there be changes required, the Academic Department will make the necessary amendments to the results
slip based on the final result.
